Friday, October 2, 2009
Yahoo Sucks.
I have been on the phone with Yahoo Tech support for an hour. Here are some direct quotes from my perplexed Tech advisor:
"Hmmmm...well, that's very strange."
"No, I've never heard of that happening before. That would be very unusual."
"I don't know why this is happening. Let me consult with our engineers and try to figure out."
"We are going to try to set this up from here since you can't do it from your end."
"Hmmm.....that's strange, the code should be different."
"This is a little frustrating." DUH.
"We'll see if my engineers have anything else we can try here. This is REALLY weird. "
"Well now, that is definitely broken."
"I don't know if we can do that from here. They recently changed our user interface around, and I don't know if we can do that now."
"Apparently we can't forward this account anywhere. Wow, yeah. That is definitely a problem."
"(sigh..........)"
I can hear the distinct sound of frustration and confusion in his voice
"For some reason, this is just not working. This is not how it's supposed to be."
It was gratifying to hear that their tech engineers are frustrated and stymied. I've been beating my head against a wall for ages dealing with this crap, and have sent numerous requests for assistance via email, to no avail. This is the first time I've called, which forces them to actually DO something and realize that I'm not an idiot who can't follow the on-screen directions. THEY have a serious technical glitch on their end that needs to be resolved.
Oh, I also learned that Yahoo Business Email is NOT compatible with Apple Safari. In fact, he was positively astonished I could interface with my email AT ALL while on Safari. Mac-ophiles out there, avoid Yahoo, like the plague that it is.

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